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New Virtual Queuing Solutions and Self Service Kiosks set to wow visitors at Gitex Technology Week

by tensator-dubai 10. October 2012 09:00

New MSM

Newvision, a Tensator Group Company, is set to launch two new customer management products at GITEX Technology Week, 2012, in Dubai.

Specialists in public service systems, including content management, multimedia kiosks and queue management solutions, Newvision will launch two new product ranges; the Avery Weigh-Tronix Slim Postal Kiosk and the brand new “Multi service machine” MSMV6. In addition, Newvision will showcase its full range of products; including virtual queue management systems and signage TV, in hall 4, stand C4-22 during the week long exhibition.

See the new product innovations for yourself at Stand C4-22, register now online to attend.

Cost effective and efficient virtual queuing solutions on display at Gitex Technology Week

by tensator-dubai 3. October 2012 08:50

Optimise Available Resources… Improve Operational Efficiencies… Reduce Service Costs…

VQMS at Hastings Council

Does this sound like your directives?

Chances are it does!

Tensator, the global leader in the management of the customer journey, understands that in this highly challenging economic environment, there is increased pressure for improved efficiencies, incremental sales and profit growth.

Our electronic queuing solutions and self-service kiosks are all designed to meet these goals, and from the 14th – 18th October 2012, Tensator FZE will be co-exhibiting with Newvision, a Tensator Group Company, and showing such solutions on stand C4-22.


To schedule an appointment with Tensator at Gitex Technology Week email: info_mena@tensator.com or call
+971 (4) 2997228.

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Exhibitions

Visit the Tensator Group Stand at Gitex Technology Week

by tensator-dubai 20. September 2012 15:12

Slim Kiosk

From 14th – 18th October Newvision, a Tensator Group Company, will be exhibiting a range of eQ™ Virtual Queue Management Solutions and Self-Service Kiosks at Gitex Technology Week. 

Visit the Newvision stand (C4-22) and interact with our virtual queuing solutions to see just how effective our ticketing systems are at reducing service times and improving operational efficiencies!

For more information or to pre-book an appointment please email us at info_mena@tensator.com or call +971 4 299 7228.

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Exhibitions

Newvision to unveil latest customer management kiosks at GITEX 2012

by tensator-dubai 18. September 2012 11:50

Press Release

Portuguese queue management and self-service solutions provider Newvision - a Tensator Group company - is set to launch two new customer management products at GITEX Technology Week, 2012, next month in Dubai.

Specialists in public service systems, including content management, multimedia kiosks and queue management solutions, Newvision will launch two new product ranges; the Slim Postal Kiosk and the brand new “Multi service machine” MSMV6. In addition, Newvision will showcase its full range of products; including virtual queue management systems and signage TV, in hall 4, stand C4-22 during the week long exhibition.  

Slim Postal Kiosk

Newvision has developed the Slim Postal Kiosk – a fully integrated weighing and payment self-service machine. The touch screen, table top postal kiosk enables printing of stamps, bar code scanning and offers credit and debit card options. 

The MSMV6 is Newvision’s latest multi-service machine offering, which allows customers to carry out a range of self service functions such as the payment of bills, purchasing stamps and phone cards, as well as topping up mobile phones, ideal for Post-Offices, Utilities and Public Administration arenas.

MSM


Miguel Ferreira, Chairman for Newvision commented: "For us, GITEX is one of the most important events of the year, providing the perfect platform for us to launch our latest products. This is the third year we have been an exhibitor - experience tells us that GITEX is not only important to consolidate our presence in the Middle-East, but also in Africa and throughout South Asia.

 “The GITEX exhibition is regarded as an excellent gateway to the MEASA region. Through exhibiting at GITEX Technology Week 2012 we are looking forward to the opportunity to promote our solutions directly to the end-users and further expand our network of partners.” Ferreira added. 

Newvision develops, manufactures, installs and supports a wide range of hardware and software systems for Public Service. Newvision has more than 3,000 sites in 12 countries located in Europe, Africa, Middle East and Latin America. This is the first year, since its acquisition in 2011 that Newvision and Tensator will be jointly exhibiting as global customer journey specialists and offering the full range of Tensator Group products and services for the aviation, retail, hospitality and public service sectors.  

Now in its 31st year, the GITEX 2012 exhibition will be held in Dubai from the 14th -18th October. For more information visit Newvision in Hall 4, on stand C4-22 and see a full range of products at www.newvision.eu

About Newvision, A Tensator Group Company

Newvision, A Tensator Group Company, is a Portuguese-based technology company that aims to provide a global offering, focused on the area of Public Service System, based on its own product line.

Newvision currently has more than three thousand solutions installed in more than four hundred customers located in Europe, Africa, the Middle East and Latin America. Newvision also has a network of Partners with whom it shares the values of integrity, honesty and passion for new ideas and solutions, which may represent added value for customers.

For more information visit www.newvision.eu

About Tensator 

Tensator is the global leader in the management of the customer journey. Tensator’s products are proven to generate revenues, improve efficiencies and increase profitability. Tensator’s advanced customer journey and queue management solutions include: electronic call forward systemsdispersed virtual queuing technology; digital media platforms including the Tensator Virtual Assistantin-queue merchandisingcrowd and access control solutions; display and signage devices.
 
Tensator empowers blue chip retailers, international airport terminals, transport providers, financial institutions, major exhibition, leisure and entertainment venues, construction sites, restaurants and hotels to speed customer flow through the queue, improving operational efficiency and customer satisfaction. By placing utmost importance on providing an enjoyable, efficient and profitable customer journey, Tensator’s clients benefit from operational savings, improved profits and rapid ROI, whilst gaining improved customer satisfaction ratings.
 
Visit www.tensator.com and follow us on TwitterLinkedInFacebook and YouTube

Slim Postal Kiosk

Visit Tensator at Airport Show Dubai on Stand 14

by tensator-dubai 16. May 2012 10:31

From 22nd – 24th May, Tensator FZE will be showcasing a range of queue management and passenger guidance solutions that are already benefitting many global airports and airlines including London London, Dubai International, Condor, Emirates Airlines, Franport Airport and BAA Edinburgh Airport.

 Tensabarriers at Dubai International Airport

Visitors to stand 14 at Airport Show 2012 will discover how Tensator FZE has helped airports and airlines throughout the world reduce waiting times, increase passenger satisfaction and improve efficiencies.

We would welcome the opportunity to meet with you at the show and discuss your requirements in depth and look forward to your feedback.

If you would like to arrange an appointment at the show, please contact us on +971 4 2997228 or email info_mena@tensator.com 

For further information about Tensator, please visit www.tensator.com

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Tensator Virtual Assistant to greet Airport Show visitors

by tensator-dubai 9. May 2012 10:34

The Tensator Virtual Assistant is all set to greet visitors at the eagerly anticipated Airport Show at Dubai’s International Convention and Exhibition Center, 22-24 May 2012.

The biannual event is the go-to aviation event in the Middle East and Tensator’s next-generation digital signage solution will be showcased in the main registration area, delivering informative messages to exhibition delegates in an innovative way.

The Tensator Vistual Assistant at Birmingham International Airport

Designed by international queue management specialist Tensator, the Virtual Assistant uses the latest in audio-visual technology to create the illusion of a real person. It will advise visitors of the seminars and conferences taking place over the entire three days, as well as welcoming them to the show.

The Tensator team will also be hosting a seminar, educating visitors on how effectively managing the passenger journey through the airport can speed queue flow, reduce passenger frustration and drive airport efficiencies. During the session, Tensator will be drawing on its extensive expertise of interacting with passengers at Frankfurt, Dubai International, Edinburgh, Bristol, Birmingham and London Luton airports.

Abdel Aziz Rahal, general manager of Tensator FZE comments: “Dubai’s Airport Show is a key event for our airport customers. We are looking forward to demonstrating the tools Tensator can offer to assist with passenger queue management and message delivery – particularly new customers looking to embrace innovative technologies. The Tensator Virtual Assistant has been fully customised to communicate consistent messaging throughout the show, so delegates will receive valuable information in a compelling and attention-grabbing manner.”

 

In addition to the Tensator Virtual Assistant, other products showcased at Stand 14 will include the eQ™ SLQ3000 system, an electronic call forward system which incorporates media, as well as the world’s leading crowd control barrier, the Tensabarrier®.

Tensator is a global leader in passenger guidance solutions and has supplied market-leading products to airports and airlines throughout the world. Visit Tensator on Stand 14 at the Airport Show, Dubai’s International Convention and Exhibition Center, 22-24 May 2012.

For more information on Tensator and its products, visit www.tensator.com.

 

Solutions for Profit Growth at ArabiaShop

by tensator-dubai 8. May 2012 10:47

Are you attending ArabiaShop (www.arabiashop.ae), the Middle East’s only trade fair for marketing-at-retail professionals? 

Are you a retailer or brand owner looking to generate revenues, improve efficiencies and increase profitability? 

Tensator’s merchandising and queue management solutions are designed to meet these goals. 

For help and advice on how you can achieve these objectives, don’t miss Tensator’s daily seminar (http://www.arabiashop.ae/Portal/visiting/why-attend/seminar-schedule.aspx) designed to educate retailers and brand owners on how “improving the customer journey is key to driving high street profit” at 2.30pm – 3.00pm in the Seminar Theatre at ArabiaShop. 

Alternatively pop by the Tensator stand at the show (stand G21) to discuss your challenges with our (www.tensator.com) retail specialists.

 

Improving the customer journey is key to driving high street profit

by tensator-dubai 4. May 2012 08:50

Don’t miss Tensator’s daily seminar in the Seminar Theatre at ArabiaShop

From 2:30pm – 3:00pm throughout the duration of ArabiaShop, Tensator will be providing advice and guidance to retailer and brand owners alike.  Educating attendees on the importance of improving the customer journey and how it is key to driving high street profit!

Tensator seeks to explore ways in which retailers can improve the often over-looked in-store experience offered to shoppers to drive consumers back onto the high street and encourage brand loyalty. 

To register to attend the show, visit www.arabiashop.ae

 

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News

ArabiaShop selects Tensator Virtual Assistant to greet show visitors

by tensator-dubai 2. May 2012 11:06

ArabiaShop, the Middle East’s only trade fair for marketing-at-retail professionals, has chosen the Tensator Virtual Assistant to greet visitors to its inaugural exhibition. The next-generation digital signage solution will be showcased in the registration area of the show, which takes place from 8 – 10 May 2012.

Designed by international queue management specialist Tensator, the Virtual Assistant uses the latest in audio-visual technology to create the illusion of a real person, and will advise visitors of the seminars and conferences taking place over the three days, as well as welcoming them to the show. 

Abdel Aziz Rahal, general manager of Tensator FZE comments: “ArabiaShop is set to be an extremely popular event, so the organisers were keen to embrace innovative retail technologies. The Tensator Virtual Assistant has been fully customised to ensure it communicates consistent messaging throughout the show and provides ArabiaShop attendees with valuable information in a compelling and attention-grabbing manner. We’re convinced that it will be a major attraction for visitors.”

Tensator is a global leader in customer guidance  and merchandising solutions and has supplied market-leading products to major retailers in the Middle East and worldwide, including Duane Reade, New Look, CentrePoint, BabyShop, Intersport and ASDA Wal-mart.

Using the company’s extensive expertise, Tensator will be hosting daily sessions in the ArabiaShop seminar theatre, advising attendees on how improving the customers’ in-store experience can drive up profits, as well as presenting case studies of effective installations with global retailers.

ArabiaShop visitors can view Tensator’s product range including electronic call-forward systems and In-Queue Merchandising at stand G21, where specialists will be on hand to give demonstrations and advice.

For more information on Tensator and its products, visit www.tensator.com.

 

Tensator FZE invites you to ArabiaShop

by tensator-dubai 12. April 2012 09:38

From 8th – 10th MayTensator FZE will be showcasing a range of merchandising and queue management solutions that are already benefitting many global retail organisations including Toys R us, New Look, Intersport, Sharaf DG and Centrepoint.

Visitors to stand G21 at ArabiaShop will discover how Tensator FZE has helped retailers throughout the world improve operational efficiencies, incremental sales and profit growth.

We would welcome the opportunity to meet with you at the show and discuss your requirements in depth and look forward to your feedback.

If you would like to arrange an appointment at the show, please contact us on +971 4 2997228 or email info_mena@tensator.com

For further information about Tensator, please visit www.tensator.ae